Refund Policy

Who this applies to

Teamified.net is operated by Shree Infosystems Pvt Ltd. This policy covers paid workspace subscriptions billed through Razorpay or PayPal.

Free plan

One-seat (and other $0) workspaces are free. There is no charge to refund.

Cancellation

You can cancel a paid subscription anytime from Billing. Cancellation stops future renewals. Access follows the product rules for cancelled workspaces (typically locked for normal use; data is retained so you can export or resubscribe).

Refunds

• Monthly subscriptions: Fees already charged for the current billing period are generally non-refundable. Cancel before the next renewal to avoid further charges.
• Duplicate or failed charges: Contact support promptly with your workspace name, payment reference, and gateway (Razorpay / PayPal). We will investigate and refund erroneous charges.
• Service unavailable: If a prolonged outage prevents use of a paid workspace, contact us — we may offer a prorated credit or refund at our discretion.

How to request a refund

Use WhatsApp support on the FAQ page, or email support with:

• Account email
• Workspace name / subdomain
• Payment ID or invoice reference
• Reason for the request

Approved refunds are issued to the original payment method via the gateway and may take 14 business days to appear.

Seat changes

Activating or deactivating members updates billable quantity for upcoming cycles. Mid-cycle seat reductions do not automatically generate a partial refund for the current period unless we agree otherwise.

Contact

Shree Infosystems Pvt Ltd — Teamified.net billing questions via the channels on our FAQ.